February 1, 2024
To: All Ontario Employees
As many of you may know, in Ontario, from November 6th, 2023, through November 24th, 2023, the MCCSS (Ministry of Children, Community and Social Services) conducted an agency-wide review against regulatory requirements outlined in the Quality Assurance Measures Regulation On. 299/10 (QAM). There were 72 inspection visits to selected service locations across all districts in Ontario, including a review of the records of more than 300 people using services. Districts and direct support teams worked very hard to correct any issues brought forward by the inspection team, and last week, we received word from MCCSS that we have achieved full compliance!
I want to thank all of you and congratulate you on your extremely hard work continuously, and especially over these last few months, in meeting our compliance requirements. This achievement is very important so we can continue to provide quality support to people and help them live the lives they want. It also helps in our ability to advocate for appropriate resources with the government.
Thank you also for your endurance over this past year with the critical work you do every day, continuing to manage through COVID and the added work of the implementation of both AlayaCare and UKG – what an amazing team of colleagues I have!
So thankful for all of you,
Janet Noel-Annable
Chief Executive Officer
Karis Disability Services