December 11, 2025

At Karis Disability Services, our dedication to providing high quality services while ensuring the safety of the people who use our services remains a top priority. As a part of our ongoing efforts to clarify and ensure consistent roles and responsibilities, and ensure transparency and adherence to legislative requirements, we have introduced key updates to various policies. Here are some of the key updates:

General Updates to Section A.1 – Policy Framework and Governance

We’ve made important changes to strengthen how we manage policies and documentation.

Policy Framework and Governance

The section formerly called “Use of this Manual” is now “Policy Framework and Governance” to better reflect its purpose and the content is organized under three clear subheadings:

  • A.1.1 Accessing Policies and Procedures
  • A.1.2 Applying Policies and Procedures
  • A.1.3 Amending Policies and Procedures

Updates include:

  • Any references to the “manual” have been replaced with the Policy and Procedure Portal, supporting our shift to an online system.
  • Department Directors are confirmed as policy owners, responsible for maintaining and revising policies.
  • Annual policy reviews are now expected to ensure compliance and to meet accreditation standards.
  • A formal consultation process is required for new or significantly revised policies, involving Executive Directors, relevant staff, and subject matter experts.
  • Employees must attest to new or significantly updated policies.
  • Clarification added that policies apply to all employees except where a collective agreement provides different provisions.

Specific Updates to A.1.4 Forms and Documentation Policy

Formerly “Forms Policy,” this section is now “Forms and Documentation Policy” to reflect our digital transformation with an expanded scope to include both system-integrated and non-automated forms, with clear standards for templates. We added definitions and expectations for creating, completing, reviewing, and approving forms and templates, plus retention and disposal requirements.

System-integrated documentation now requires version control, approval processes, and contingency measures (backup manual forms for during outages).

Form and template reviews should occur regularly, as determined by each owner.

These updates ensure consistency, compliance, and alignment with our new digital platforms. Please log into PolicyManager to review and complete the updated policies document in your iAttest folder. Ensure you review all updates and attest to them as assigned by the deadline of February 28, 2026.

Thank you,

Lisa Geerlinks, Director, Office of the CEO & Board Relations